Step 01 · Collection
A driver, a cotton tote, your door.
We pick up in unbleached cotton totes — never poly bags. Your laundry travels named, not numbered.
A wash, end to end
Four steps. One soft afternoon.
Most Tuesdays a wash takes a day and a night. We will tell you, in writing, which step yours is on.
Step 02 · Sorting
Sorted by fibre, colour, and how much care it wants.
Cold water keeps cotton fibres long and pigments calm. We never go above 30°C. A small kindness, repeated.
Step 03 · Cold-wash
Cold water, low spin, measured agent.
Front-loaders run cold, with agent dosed by dry weight. Anything delicate never enters the drum.
Step 04 · Line-dried
Cotton line, north-facing, when the sky allows.
Singapore gives us nineteen good drying months out of every twenty-four. The rest go in a heat-pump dryer at low.
Step 05 · Folded, returned
Paper-lined basket. Returned in the tote it came in.
Folded by hand on a long pine table. A hand-stamped care card sits on top. We re-use the tote on the next collection.
What we don't do
Some absences are the whole point.
Phosphates0
None in the wash agent. None in the rinse. Never have, never will.
Synthetic fragrance0
Only steam-distilled essential oils. The scent is the plant.
Single-use plastic0
In fulfilment. Cotton totes return. Care cards compost.
Cold-water washes100%
We never go above 30°C. Cotton stays cotton for longer.
Use this space for a short quote from a real customer — what they sent, how it came back, and why they stayed.