Most standard orders return in 24-48 hours. Delicates take 48-72 hours because they flat-dry. Bed linens return in roughly 48 hours.

A wash made for things you sleep in.
Bed linens get the standard cold-wash and a long line-dry - the same wind that makes sheets smell like sheets. Towels are washed without softener and tumbled briefly at the end on low to lift the loops.
Folds are by the linen: percale folds to thirds, linen to quarters with corners squared, towels in a flat half-roll. If you want them folded differently, we keep a note.
- Sheet wash temp
- 19°CStandard cold-wash. Long rinse.
- Towel finish
- 5-min tumbleOn low, after the line. Loops up.
- Press
- On requestSteam at 110°C. Cottons & linens only.
- Return window
- 48 hFolded in paper, in your cotton tote.
Every wash, by default.
- Sheets washed cold, dried longCold-wash with the plant-based agent, line-dried for four to six hours. Sheets smell like an afternoon.
- Towels without softenerSoftener coats the loops and kills absorbency. We never use it. The wash agent itself is mild.
- Corners squared by handEach fold is set on the pine table. Fitted sheets are folded properly, with the elastic tucked.
- Paper-lined, ribbon-tiedStacks sit on unbleached kraft. A jute ribbon ties the set. The ribbon is yours to keep.
- Press optional, never requiredA 110°C steam press is available on cottons and linens. Most customers prefer the line-dry softness as-is.
- A washing log on the care cardDate, temperature, and how it dried. So you can keep your linens cycling at the rate that suits you.
Per kilogram, per piece, per honest cost.
Minimums apply per pickup. No surge, no rush surcharge. We just push your window out if we cannot fit you in.
Only named plant oils in the standard agent. Fragrance-free pet-safe wash is available for human laundry too; tell us when you order.
No. Each tote travels with your name on it. We sort inside the tote, wash by load, and return in the same cotton tote.
No. If we cannot fit the order into the next window, we push the window out rather than surcharge the work.
Use this space for a short quote from a real customer — what they sent, how it came back, and why they stayed.